HOW TO FIND MORE KEYWORD
More than 300 million times each day in the United States, a person types in a search
request and receives a set of results. According to estimates, approximately 50
percent of all searches are commercially driven, meaning the user is seeking a specific
product or service. Ouf of the 500 million unique search terms that are searched
on the Yahoo! network, only a fraction have one or more bidders.
As an Yahoo! advertiser, you have already recognized and benefited from the power
of paid placement. But did you know that out of the 500 million unique search terms
that are searched for on the Yahoo! network, only a fraction have one or more bidders?
That leaves millions of search terms sitting neglected, unspoken for, and readily
available for the advertiser that wouldn't mind getting a new, targeted lead for
a dime.
How many keywords is enough? Over years of talking with and surveying our advertisers,
we have found that the most successful marketers have between 50 and 5,000 keywords.
The fact is, most of our clients could be bidding on many more unique terms, and,
consequently, are leaving many potential sales on the table. Ironically, it's relatively
simple for any advertiser, in any industry, segment or product category, to increase
their list of keywords. Finding Your Niche
Very specific keywords, which we call "niche" terms, should be your focus in expanding
your keyword mix at minimal cost. Niche terms often feature few competing bids,
or none at all, and they also convert very well.
At a recent Yahoo! advertiser event, one of our clients shared a story that illustrates
this point. One of the products that she offers is bed jackets for women. While
most of us unfamiliar with the product might think, "who's going to search for that?",
our advertiser stated that she was pleasantly surprised to receive a significant
number of potential customers through Yahoo! once she bid on the term "ladies bed
jackets". She also explained that users who clicked on her listing were extremely
motivated, thrilled to find the product, and highly committed to purchasing. Buying
Cycle
A Web site attracts many potential customers who are at different stages of the
buying process. This paradigm, known as the "Buying Cycle," explains why different
customers who ultimately purchase the same item will search for it in a variety
of ways.
The Buying Cycle has three stages. To illustrate their differences, let's assume
you sell DVD players:
1. Become Informed: Users are gathering information about products, as well as the
key retailers or service providers that offer the products. Searchers in this stage
use more general search terms. Thus, to attract this customer, you only need small
number of fairly general terms, such as "DVD." 2. Shop: Users are tracking and comparing
purchase criteria, including availability, price, shipping charges, etc. Buyers
in this stage reveal their preferences, so more specific keywords (for example,
"Panasonic DVD") are needed to cover all possible search terms. 3. Purchase: Users
show a commitment to buy through their choice of keywords. The keywords you use
to attract buyers at this stage are the most specific; for example, "Panasonic DVD-RP91K
black". Don't forget to bid on the name and URL of your own site to ensure that
committed buyers can find you for a return visit.
It's important to select words across all three stages of the Buying Cycle, so that
all types of search users can find your site. The Search Begins
Perhaps the best way to start generating more keywords is to look within. Start
with your home page, and make a list of all the words and phrases that relate to
the content of your pages. These keyword ideas should range from the most general
words relating to your site to the most specific.
When you've run through your home page, methodically complete the same exercise
for every page on your site. If you are a retailer, every model of product you sell
should be in your keyword roster, along with brand names and product features, when
relevant.
As you do this, it's important to do some "reverse thinking." In other words, think
like your customer, and determine what search terms he or she would use to find
each product or service.
Another way to get inside the heads of your customers is to review your internal
search logs, if you offer that function on your site. This will enable you to look
at the terms that visitors search for after they've arrived. The (Mix and) Match
Game
Do you market multiple products from a single manufacturer or product line? Or maybe
you offer products or services that vary by color or location? Search users will
potentially seek out your offerings using a multitude of phrases. For example, if
you sell sports apparel, it's not enough to bid on "jerseys." You'll need to scour
your product database and make lists of your products, including all of the teams
you have represented, all of the sports represented, all of the colors you offer,
etc. Then combine these variables in all possible combinations to instantly create
new, specific keywords, such as "UCLA home blue football jersey", "Texas burnt orange
basketball shirt", "Cleveland Indians batting practice jersey", etc. Know Thy Enemy
Once you've exhausted every source of keywords on your own site, it's time to start
looking elsewhere. A key place to mine ideas is on your competitors' Web sites.
Because they are marketing similar items, this research will likely yield some keywords
that are highly relevant to your own site. An added bonus is that you might come
across some ideas for changing your own site in terms of page organization, the
user interface or checkout process. Tool Time
Last, but not least, there's the Yahoo! Keyword Selector Tool, one of our most popular
tools. The Keyword Selector Tool is available from the Add Listings page in your
account. Advertisers who need some help in coming up with new terms to bid on can
type in a general topic and immediately review a number of related keywords, plus
forecasting data and real-time bid prices for those terms. This lets you instantly
see how users are searching for particular products or services. Traps to Avoid
While we clearly advocate that our advertisers seek out more keywords to increase
their customer traffic and sales, we also stress the importance of discretion in
selecting new terms. Make sure your keywords are relevant to your site, so that
your listings will get approved by our editors. Customers will be much more likely
to spend time--and money--at your site if they immediately find what they're looking
for. Also, your site credibility will be enhanced if you accurately represent your
offerings in search listings. Finally, using relevant keywords will maximize your
budget, because your clicks are more likely to convert to sales. Resources
The tools that Yahoo! offers to help find and research keywords include the Keyword
Selector Tool, and the View Bids Tool, to check the current status of the marketplace
on specific keywords.
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